| Topic | Posted |
|---|---|
General Help and Questions » Switching to your systemI suppose. I haven't received the email I just sent myself, after entering the amounts and the payments. States... This email was last sent on Apr 24, 2012 at 2:15 PM. and I haven't received it y… (Posted Apr 24, 2012 2:19 PM) |
Apr 24, 2012 2:19 PM |
General Help and Questions » Switching to your systemAmendment to charges takes a long time to update. Seems to take over a minute. When I do the collect payment, it takes about two minutes to update. Is the system slow, because of the updates you… (Posted Apr 24, 2012 2:14 PM) |
Apr 24, 2012 2:14 PM |
General Help and Questions » Switching to your systemOK. For the future, 90% of the bookings for Hilton Head Island are 7 nights. VERY FEW are for less than that. How can I manually do it, for those very few? Claudia (Posted Apr 24, 2012 11:47 AM) |
Apr 24, 2012 11:47 AM |
General Help and Questions » Switching to your systemHow do I do that? It will not let me fill in the amounts? Do I have to ADD CHARGES and do everything separately? I tried Changing and hitting "Reset to Property Rates" but it won't reset to pro… (Posted Apr 24, 2012 11:30 AM) |
Apr 24, 2012 11:30 AM |
General Help and Questions » Switching to your systemBooking number 252034 (Posted Apr 24, 2012 11:21 AM) |
Apr 24, 2012 11:21 AM |
General Help and Questions » Switching to your systemI have entered this one booking three times, but I can't get into the payment section. It tells me... No scheduled payments can be added because this booking is paid in full. Since the amounts… (Posted Apr 24, 2012 11:08 AM) |
Apr 24, 2012 11:08 AM |
General Help and Questions » Credit Card chargesSounds good, Michelle. Thanks, Claudia (Posted Apr 24, 2012 10:52 AM) |
Apr 24, 2012 10:52 AM |
General Help and Questions » Nights and Days on Quote EmailsI understand. However, I would think it wouldn't be that difficult, since you do have other forms or screens which already provide the DAYS. It would be a matter of taking that field and plugging it… (Posted Apr 24, 2012 10:50 AM) |
Apr 24, 2012 10:50 AM |
General Help and Questions » Nights and Days on Quote EmailsI understand. Thanks. I will do that. How about the DAYS showing. Is that possible? Claudia (Posted Apr 24, 2012 10:41 AM) |
Apr 24, 2012 10:41 AM |
General Help and Questions » No Last NameYes, but when you generate a booking, you need their full name. From the quote section, they can book right there. Will you stop the booking, if no name is there? Then what would you say to the cu… (Posted Apr 24, 2012 10:29 AM) |
Apr 24, 2012 10:29 AM |
General Help and Questions » Credit Card chargesHow would you do this, charge them if you damages were over security deposit? Claudia (Posted Apr 24, 2012 10:25 AM) |
Apr 24, 2012 10:25 AM |
General Help and Questions » Credit Card chargesMichelle, I look like a piece of cake after the above post. :) Claudia (Posted Apr 24, 2012 9:41 AM) |
Apr 24, 2012 9:41 AM |
General Help and Questions » Nights and Days on Quote EmailsIn the Quote section of the email, can we have the number of dates in that field? What does the "1 Spring"? It would be one reservation, either way. As it reads now, it states..... Rent 1 Spri… (Posted Apr 24, 2012 6:40 AM) |
Apr 24, 2012 6:40 AM |
General Help and Questions » Hit Reply in an Ownerreservation emailIf a customer replies to the quote, it is sent to our personal email. Wouldn't it go into your system? Wasn't it actually sent from the @ownerreservation email? Are any changes coming for this? … (Posted Apr 24, 2012 6:29 AM) |
Apr 24, 2012 6:29 AM |
General Help and Questions » Calendar DisplayHow about a sort in the inquiry/booking/quote sections? Nevermind. I see you have that already! You guys are good! However, you should put the arrow or something there, to let people know you… (Posted Apr 24, 2012 6:19 AM) |
Apr 24, 2012 6:19 AM |
General Help and Questions » No Last NameHow does your system handle when the inquiry comes in without a Last Name filled in? You can't book a transaction without it. VRBO and such do not require a last name. I was just going to try th… (Posted Apr 23, 2012 6:46 PM) |
Apr 23, 2012 6:46 PM |
General Help and Questions » Calendar DisplayCan the calendar also display open quotes? It would really be nice to see who has requested dates, and be able to see what the quote was for those dates. Claudia (Posted Apr 23, 2012 6:42 PM) |
Apr 23, 2012 6:42 PM |
General Help and Questions » Subject LineWhen the quote is sent, can the subject state the name of the renter, along with the dates requested. At the moment it states my house and the dates requested.... [Quote # 14990] Claudia's Vacat… (Posted Apr 23, 2012 6:32 PM) |
Apr 23, 2012 6:32 PM |
General Help and Questions » Terms and ConditionsDo you hate me yet? :( How do I see the terms and conditions that the renter agreed upon? I tend to change my rental agreement, at times. I belong to a vacation rental forum and things come up, … (Posted Apr 23, 2012 5:21 PM) |
Apr 23, 2012 5:21 PM |
General Help and Questions » RemindersAre there reminders, to alert customer that their balance is due, if they paid by check? Or reminders to send them Welcome Packets or anything else, which the owner sets up? Thanks, Claudia (Posted Apr 23, 2012 5:14 PM) |
Apr 23, 2012 5:14 PM |
